We send policy documents to all applicants with 3 days and in some cases, it takes up to 28 business days to arrive, with this being said sometimes applicants make mistakes when they fill in their details in such cases their documents get lost in the mail.

WHAT CAN I DO ?

You can use our self-management portal that will allow you to check and update your details on your policy including changing and updating beneficiaries, adding a family member, or making claim benefits as well as downloading a copy of your policy and printing it for safekeeping.

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