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We send policy documents to all applicants with 3 days and in some cases, it takes up to 28 business days to arrive, with this being said sometimes applicants make mistakes when they fill in their details in such cases their documents get lost in the mail.


You can use our self-management portal that will allow you to check and update your details on your policy including changing and updating beneficiaries, adding a family member, or making claim benefits as well as downloading a copy of your policy and printing it for safekeeping.

Mutual Life is a South African based insurance company that offers funeral cover to families, Groups and Individuals living in South Africa regardless of their nationality, We accept South Africans and Foreigners alike | All Rights Reserved | 2020 | Mutual Life and Mutual Life Financial Group are subsidiaries of Spartan Ives Insurance Group

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